Transformation Culture

Any changes in your retail strategy or operations model will prove irrelevant if they aren’t integrated and reinforced by your business culture. Why? Because a ‘genuine experience’ is at the forefront of consumers’ minds - meaning that customers won’t be lied to anymore. The litmus test of any promise lies in the appropriate response at each touchpoint of the customer’s journey.

Your retail culture is the backbone of any transformation, determining the speed of its execution as well as its effectiveness.

In order to make transformations a reality and become fully internalized, we progressively introduce a reaffirming leadership and governance model. We help you install autonomous teams, establish cross-functional collaboration and create transparent information flow throughout your organization.

We offer..

CHOOSE YOUR PREFERENCE

INSTALLMENT OF AUTONOMOUS TEAMS &
A CROSS-FUNCTIONAL COLLABORATION

We develop the critical attitudes, mindsets and skills to align your teams for a collaborative culture, working together as synchronized entities.

Collaborative culture

TRANSPARENT INFORMATION FLOW TOOLS

We integrate tools that allow for optimal information flow, collaboration and follow-up of project status.

Tool adoption

LEADERSHIP PROGRAMS

At the end of the day, leadership determines culture. They go hand in hand. Together they shape, sustain and enhance organizational performance. We provide tailor-made leadership programs, resulting in a sustainable evolution of both leadership behavior and your retail values.