Market direction
The future for the retail industry looks bright. Nevertheless, many retailers are now at a critical crossroad. With the rise of omni-channel retail and the trend of digitalization, the retail industry faces many challenges, but also significant opportunities.
The way retailers prepare themselves today for 2030 and beyond will distinguish retailers with groundbreaking market positions from retailers who are struggling to survive.
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Striving for retail excellence
The retail landscape is evolving rapidly. To keep a seat at the retail table, retailers will need to re-evaluate and adapt their way of functioning.
As Retail Enablers of the future, we believe that customer centricity will be the new standard and should be emphasized throughout each and every channel. We believe that speed of execution and agility will need to be embraced as a way of working - and physical stores will have to rethink their role in the customer's journey.
